Bryn with Kevin and Huw

Bryn with Kevin and Huw

 

B & K Williams Limited are a family owned business which has been trading for well over 30 years. Bryn Williams started the business, his son Kevin soon joined the firm and over the past few months, we have been pleased to welcome Kevin’s son Huw, the third generation!

B and K Williams can be found in Lon Parc, Caernarfon, North Wales.

 

Look out for #bkspecial deals here and on Facebook or on Twitter @BandKWilliams

Over the years the business has expanded significantly, where we now have six ramps available to conduct vehicle service and repairs, in addition to our MOT station. We are able to deal with commercial vehicles and are pleased to deal with a number of longstanding business customers

Our garage services

We have a fully equipped workshop, manned by a friendly, efficient and well trained local workforce.

B & K Williams is a registered M.O.T testing station with a comfortable reception area for you to wait and have a cup of tea or coffee.

We offer great deals on tyre sales and fitting including checks, balance and tracking.

We have an extensive range of courtesy cars available if your vehicle needs to stay in a while for repair

We are also delighted to become members of Servicesure Autocentres which not only enables us to secure competitive parts prices for you the customer, but also gives us the opportunity to offer you further re-assurance through their National Warranty Scheme, which provides 12 months ( or 12,000 miles) parts and labour guarantee on replacement parts supplied to us through a Parts Alliance distributor.

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Through this connection , we are also linked to the Motor Ombudsman, which again provides further re-assurance in terms of feedback and as an authorised Alternative Dispute Resoultion service provider.

B & K Williams – your one stop garage for servicing your vehicles.

Used cars – looking for a change

If you’re looking to change your car, have a look at our wide range of stock of used vehicles, offering one of the best selection of used cars in North Wales.

Give Sian Thomas a call on 01286 675557 and let her  know what type of car takes your fancy and we’ll do our best to find exactly what you want.

B & K Williams is the place to find your next used vehicle.

All our used vehicles are supplied with:

  • A pre-delivery inspection
  • Full service
  • Full valet
  • 12 months MOT (where applicable)
  • Our own comprehensive guarantee
  • In addition, some of the vehicles have an AA Warranty Dealer Care Extended Guarantee
Give Sian a call on 01286 675557

Customer satisfaction – getting it right

Customer satisfaction is our highest priority. We like to hear your comments about the service you have received from our Service and Sales teams.

B & K Williams is a member of the Good Garage Scheme www.GoodGarageScheme.com and all our customers are invited to complete a brief questionnaire on how well we have looked after them – we’ve had some great comments like these:

‘B&K Williams – a family firm… are always helpful and give good advice’

‘Very friendly, always have time for you. Respect the customers at all times. No job too small’

‘The thing that impressed us the most was when we came into contact with your garage for the first time. You treated us as if we have been your customers for years with so much warmth, honesty and friendliness, Thank you’

‘We are very pleased with B&K and wouldnt go anywhere else. We feel that they are honest & trustworthy. All staff are helpful & friendly. Lovely receptionists. They always clean your car. They have always gone out of their way to help you’

‘Paul at B&K was so helpful in fitting us in at short notice, when we broke down on a camping trip on Bank Holiday weekend. Excellent service all round’

As at 20th September 2017, our latest recommendation rate is 99.6% and 99.4% of our Good Garage Scheme customers would use us again.

Your opinions are very important to us. We listen, act and do our best to provide the highest levels of customer service and attention… and always looking for ways to get even better!

We have every confidence that B & K Williams provides a good service, but if something isn’t right, please tell us so that we can make the appropriate improvements.

Bryn and Kevin Williams

B & K Williams Limited

Limited Company Number: 05472947