Do I have to get my car serviced by a main dealer?
Following the Block Exemption Regulations 2002, you are not obliged to get your car serviced by a franchise dealer during the warranty period.
You must though get your car serviced according to the manufacturer’s recommended schedule and criteria, using only manufacturer approved parts.
The legislation only applies to the part of the warranty offered by the manufacturer, i.e. insurance-backed extended warranties offered by dealers are not covered and may stipulate different conditions.
If you do get the car serviced outside the dealer network, you must make sure it’s done to the maker’s recommended schedule and criteria using approved parts. You must also keep records so you can demonstrate to the manufacturer that servicing was undertaken to their requirements.
You should still get warranty work undertaken by the franchised dealer as it is easier for them to deal directly with the manufacturer.
Click on this article from the AA which goes into finer detail
Come and talk to us at B&K about servicing your new car. As an independent garage, we have lower overheads by comparison with dealerships, with hourly labour rates set at a lower level. As a consequence, we can usually save you a lot of money to do exactly the same job, without compromising on your vehicle’s warranty.
B&K are proud to have a highly skilled and experienced team in place, several being either Audi or VW trained – so come over or give Kevin a call on 01286 675557 to see how we can help you